How Can We Help You?
1. For order-related support, please go here
1. Make sure to visit our help center that has the answers to many frequently asked questions. Check it out here. You can also submit a ticket if you have a question that is not answered.
Critical Bench, Inc.
Attn: Firm & Tight
15373 Roosevelt Blvd, Suite 203
Clearwater, FL 33760
Exchanges & Returns Policy
You may return your purchase within 60 days of delivery for a full refund.
Firm & Tight retains a total guarantee of customer satisfaction on all our products. If you, the customer, are unhappy with the product for any reason, you can return the DVD within 60 days for a full refund of the purchase price (minus shipping and handling).
To obtain your refund, you must do the following:
To receive your refund, your return must be received at our shipping facility within 60 days of purchase.
You pay for return shipping.
Please send your package back to:
Dept: Critical Bench Publishing
400 N. Geneva Road, STE C
Lindon, UT 84042
1. Go to the clickbank customer service site: http://www.clkbank.com/
2. Click Look Up Your Order.
3. Enter two identifiers for your order:
· Email Address – The email address you used when you bought the product. This field is required.
· Order Number – The order number. This is included in receipt and rebill emails.
· Last 4 of Payment Method – The last 4 digits of the payment method that you used for the order, such as your credit card.
· ZIP – Your zip code or postal code.
4. Complete the reCAPTCHA challenge.
5. Click Go.
6. Your order information is displayed.
7. Find the order and click Order Details, Tech Support & Refunds.
8. Details for that order are displayed.
9. Click Get Support.
10. In the type field, select Refund Request.
11. Select a reason for the refund.
12. Click Send.
13. Your refund request is sent. The refund is processed within one business day unless you change your request.
STEP 3: If you are having difficulties or have questions about the process please email us at this address and we’ll be glad to help: firstname.lastname@example.org